Commoditize Your Complement: Why Companies Give Things Away
Profitable companies spend years building things and then hand them out for free. There's a clean piece of economics behind it — and it tells you where you sit in someone else's plan.
Profitable companies spend years building things and then hand them out for free. There's a clean piece of economics behind it — and it tells you where you sit in someone else's plan.
Retailers won't join without shoppers; shoppers won't come without retailers. Both are right to wait — and how you break that deadlock defines every marketplace business ever built.
Two shops on one street do everything right; one closes. Quality and effort are what you need to compete at all — a moat is what stops a rival matching you even when they genuinely try.
A newspaper needed presses and trucks to control its market. An aggregator controls a bigger one with neither — because the internet moved the choke point from distribution to attention.
A lone fax machine was a paperweight. The machines never improved — the network did. That distinction separates genuine network effects from the many businesses that merely have a lot of customers.
None of these companies owns most of what it sells. They own the place people begin — and that turned out to be the most valuable position in the economy.
The interesting number in AI is not what a model can do. It is what a unit of machine reasoning costs — because when that falls tenfold, whole categories of product become possible.
The graveyard is full of competent products people opened once. Downloads measure marketing; the second visit measures whether anything was actually solved.
Two firms selling something interchangeable can only compete on price, and every improvement gets matched. The useful question is not how hard to compete but what you are competing on.
A century of competition law detects monopoly by watching consumer prices. When the service is free, the test finds nothing — and the power sits somewhere it was never designed to look.
The market is usually described by its size, which leads to the wrong conclusion. Its shape matters more — and a product built for high willingness to pay does not become an India product by discounting it.